Proactive
Sensitivity
HCI Research • Ameer Omidvar
Definition
AI can act with situational awareness—intervening only when its help is timely, relevant, and aligned with user intent.
Purpose
To make AI feel attuned rather than intrusive, offering assistance when it’s needed and silence when it’s not.
Design Guidance
Trigger suggestions only after clear signals of intent.
Use subtle visual cues (chips, toasts, in-context hints).
Prioritize quietness—absence of prompts is a design choice.
Build trust by aligning interventions with clear reasoning.
Example
While writing, an AI notices a typo and gently surfaces “Proofread text?”—no interruptions, just awareness.
