Hick’s law

Hick’s Law states that the time it takes for a person to make a decision increases with the number and complexity of choices available. In UX design, too many options can overwhelm users, leading to slower decision-making and frustration

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The Psychology Behind It

Named after British psychologist William Edmund Hick, this principle is based on research that shows a logarithmic relationship between the number of choices and decision time. The more options presented, the longer users take to choose, due to cognitive overload.

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Real-World Applications

  • E-commerce: Websites like Amazon use filtered navigation and categories to simplify product discovery.

  • Streaming Platforms: Netflix personalizes recommendations to reduce choice paralysis.

  • UI Design: Drop-down menus, progressive disclosure, and well-structured navigation improve decision speed.

Visual Examples

Don’t

Select your favorite

Do

Select your favorite

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Common Mistakes

  • Mistake: Offering too many choices without hierarchy.

  • Fix: Group options logically, use progressive disclosure, and guide users toward the most relevant choices.

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How to Apply It in Your Design

  • Limit choices to essential options.

  • Use visual hierarchy to guide focus.

  • Implement smart defaults (e.g., pre-selected options).

  • Break complex tasks into steps (e.g., multi-step forms).

Key Takeaways

  • Fewer choices lead to faster decisions.

  • Organize options logically to avoid cognitive overload.

  • Use progressive disclosure to simplify complex interfaces.

User Psychology 3

Psychology Behind UX Design

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